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Returns & refunds

Last updated: 23 September 2026

Because every product is made to order, items cannot be returned once production has started.

Manufacturing defects

Report any defect within 7 days of delivery with photos and we will remake or compensate the affected pieces.

Cancellation

Orders can be cancelled free of charge before the deposit is paid. After fabric sourcing begins, actual costs are deducted.

Samples

Part of the sample fee is credited to your bulk order at the published rate.